CareVoice AI answers family welfare calls, gives them an update on their loved one, and handles common questions — so carers never have to choose between a ringing phone and the person in front of them.
Your care team are with residents — helping with meals, medication, personal care. When the phone rings, they're forced to stop what they're doing or let it ring out.
Families worry when nobody answers. Staff feel stretched. And your CQC reputation depends on good communication.
See How We Help →A relative calls to check on their loved one. Your team is busy with residents.
CareVoice picks up, greets the caller warmly, and shares a welfare update on their loved one.
The caller gets the update they wanted. No waiting for a callback. Peace of mind straight away.
Nobody was interrupted. If the caller needs something extra, a message goes to the team.
Callers hear a friendly, reassuring voice — not a robotic menu. Families feel looked after from the first ring.
Staff log a short daily note per resident. When family calls, the AI shares that update — "Mum had a good day, enjoyed lunch, spent time in the lounge."
Answers common questions like visiting hours, meal times, and how to send items — without bothering staff.
Never shares personal care information. Directs sensitive enquiries to speak with staff directly.
Keep your existing number. Calls forward to CareVoice when staff can't answer. Turn on or off anytime.
Send us your home's details and we'll have your AI assistant ready to test the next day. No IT needed.
No contracts. Cancel anytime. Free demo included.
All plans include free setup. Additional minutes billed at 8p/min. All prices exclude VAT.
We'll build a free demo with your care home's details. Call it, test it, no commitment.